Terms

Terms & Conditions

These terms explain how Axis Tuition Centres programmes, fees, cancellations and online learning expectations work.

Last reviewed for the static site in September 2026. Please contact Axis Tuition Centres if you need clarification before enrolling.

Academic calendar

  • Axis Tuition Centres programmes normally run for one academic year, based on the published academic calendar.
  • The academic year is divided into monthly terms, with each term usually consisting of four weeks.
  • Additional booster courses may be available during school holidays for 11 Plus, GCSE and A-Level students at an extra cost.

Fees

  • Students may be offered a free trial lesson where availability allows. A trial session can only be taken once per programme type.
  • If a student continues after a trial, payment for the relevant four-week period is due on the trial day, less any trial amount already paid where applicable.
  • Tuition fees must be paid in full and in advance before the first lesson of each new term.
  • Parents and guardians are responsible for meeting payment deadlines shown on the application form, invoice or academic calendar.
  • Late or unpaid fees may result in suspension of the student’s place.

Discounts

  • Sibling discounts may be available where more than one child from the same family is enrolled.
  • Referral discounts may be available for eligible successful referrals.
  • Any discount must be confirmed by the centre team and may depend on the selected programme, payment timing and availability.

Cancellations

  • Students are normally enrolled for the following term unless a parent or guardian gives notice to cancel.
  • Cancellation should be made at least two weeks before the next term starts.
  • If cancellation is not received in time, payment for the following term may still be required.

Refunds

Tuition fees, less any registration or resource fee, may be refundable only after the first lesson or trial lesson and only where the student does not attend further lessons. Refund requests should be made in writing to refunds@tuitioncentres.org, including the student’s name and the course to be withdrawn from.

The registration fee is non-refundable. If unforeseen circumstances affect attendance, families may contact the centre to ask whether remaining credit can be deferred to a later academic term.

Online learning guidelines

  1. Students need a reliable internet connection for online lessons.
  2. Students should work in a quiet study space, free from distractions, with a suitable desk and background.
  3. Students should log in at least 10 minutes before the lesson starts.
  4. A computer with camera, microphone and monitor is required. A second screen or writing tablet may be useful.
  5. Students are expected to behave respectfully and participate fully in lessons.

Changes to fees and services

Axis Educational Trust makes every effort to keep fees stable during each academic year. If fees need to change, families will be notified before the change takes effect.

Contact

For questions about these terms, contact Axis Tuition Centres at info@tuitioncentres.org or call 0207 607 9330.